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Work Location
Orange, California
Work Shift
Why CHOC?
At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.
Job Summary
Job Profile Summary
The Front Lobby Receptionist greets patients, visitors and others entering the facility through the front lobby. Courteously answers questions and guides patients, visitors and others to their destinations and informs visitors of the visiting policy and upholds it at all times. Follows standard operating procedures for documentation of persons entering and/or exciting the facility.
Pay Range
Minimum $15.77 Midpoint $20.89 Maximum $26.02
Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.
Experience
- Required: Work experience that includes interacting with and greeting guests, assisting customers, being organized.
- Preferred: Minimum one (1) year of experience in a busy reception position, preferably healthcare related (IE: physician office, unit secretary on a nursing unit).
Education
- Required: High School Diploma/ GED or equivalent.
- Preferred: Some college or communications classes.
Training
- Required: Typing 40 WPM, Computer experience, faxes, copiers, multiline phones, printers.
Specialized Skills
- Required: Must be a strong team player. Exceptional verbal and written communication skills; interpersonal relationship and collaboration skills. Excellent analytical and organizational skills; excellent critical thinking, judgment, and problem-solving skills. Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job. Knowledge of computer systems and software used in functional area. Strong attention to detail, vigilance, poise, and composure in stressful situations.
- Preferred: Bilingual in English and Spanish.
Licensure
- Required: RQI Responder – American Heart Association - Must be obtained within six (6) months of hire date.
- Preferred: Comprehensive Crisis Management - CHOC.
Work Environments - Functional Demand:
Medium - High energy level Lift and carry 40-50 lbs. Push/pull +/- 150-200 lbs. (Patients on bed, stretcher) Lateral transfer 150-200 lbs. (ie. Patient) .
Physical Activity Requirements:
Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation
Physical Activity Lifting
Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%
Sensory Requirements:
Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision
Environment Requirements:
Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations
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