Job Duties:
The following are essential job duties:
- Greet patients and visitors in a respectful, pleasant manner, using eye contact immediately upon entering center. Check patients in a create visits in the computer system, distribute and verify patient demographics and update into system, collect appropriate co-pays and ensure co-pay is documented on super bill.
- Schedules follow-up appointment as needed
- Confirms eligibility for scheduled patients about 1 day prior
- Handles all incoming telephone calls and exercises judgment as to the urgency or other nature of the calls and directs them to appropriate personnel
- Assures accurate bank deposit completion on a daily basis.
- Makes sure that the cash drawers are balanced at the end of the day
- Keeps the front office neat and orderly
- Coordinates surgical appointments on behalf of patients with several surgery facilities
- Restocks front office as needed i.e. forms, office supplies etc.
- Reschedules patients when any change in physician schedule occurs
Job Requirements
Minimum Education High School or equivalent
Preferred Education Medical Administrative Certification/Classes
Minimum Experience 0-6 Months
Preferred Experience 2-3 Years
