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Job Description:
Office Coordinator, Concierge Job Description:
- Greeting all visitors, clients, and employees with a warm welcome
- Dressing professionally and business appropriately
- Overseeing the “Welcome” experience (making it memorable)
- Overseeing the lobby, welcome area, and general office space to ensure it is clean, safe, organized, and orderly.
- Submitting work orders with the building for any repairs, lights out, additional cleaning, etc., and ensuring the work orders are completed promptly
- Liaison to lobby security for external visitors and contractors
- Registering all visitors with QR codes and registration through Envoy
- Tracking new hire badges and distribution with the lobby security
- Conference room and event space reservations
- Event set up and support
- Overseeing and updating Monday.com Event intake requests
- Liaison to assist in catering orders for teams on site
- Oversight of Boston Teams Channel by posting office-wide communications
- General front desk and concierge duties (welcome tours, preparation of office coffee, amenity stocking, etc.)
- Surveying guest experience
- Invoice processing for office maintenance services (janitorial, plant maintenance, coffee/snacks)
- Ordering office supplies as needed per the Office Manager
- Phone answering and upkeep of phone metrics
- Assisting in any small projects, events, or office support as noted by the Office Manager
Hours: Monday-Friday 8:00 am- 5:00 pm
Preferred Experience:
- Hospitality experience
- Event experience
- Customer service and front desk experience
- Office Management
- Administrative support
Job Type: Contract
Salary: $35.00 - $40.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Boston, MA 02109: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
- Hospitality: 1 year (Required)
- Events management: 1 year (Required)
- Office management: 1 year (Required)
- Administrative support: 1 year (Required)
- Front desk: 1 year (Required)
Work Location: In person
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