We are hiring for a remote customer service representative. PREFERRED if the applicant lives in FLORIDA.
Duties:
- Provide exceptional customer service by promptly responding to customer inquiries and resolving issues
- Handle a high volume of incoming calls and emails from customers
- Assist customers with product information, order status, and billing inquiries
- Process orders, returns, and exchanges accurately and efficiently
- Maintain customer records and update information as needed
- Collaborate with other departments to ensure customer satisfaction
- Follow company policies and procedures to provide consistent service
Qualifications:
- High school diploma or equivalent required; college degree preferred
- Previous customer service experience is highly desirable
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using computer systems and software applications
- Attention to detail and accuracy in data entry
- Ability to work independently as well as part of a team
Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career advancement within the company
- Health insurance coverage options available
- Paid time off and holidays
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If you are a motivated individual with a passion for providing exceptional customer service, we want to hear from you! Apply now to join our dynamic team as a Customer Service Representative.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- Health insurance
- Work from home
Shift:
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Remote
Work Location: Remote
