Virtual Receptionist [United States]


 

Virtual Receptionist & Community Builder

Coach Training EDU is looking for someone who loves connecting with people, someone who loves to pick up the phone and connect with individuals and universities looking to enroll in a life coaching education.

Who we are: We are a life coach training organization, offering online training to people interested in working in the professional, wellness, and academic life coaching fields. We train and certify individual coaches, as well as groups of professionals from organizations, colleges, and universities, in our three accredited and research-based life coach training programs.

Our team works remotely, with trainers and members of our headquarter team located from Switzerland to Portland, Oregon.

What we are looking for: We are looking for a front desk virtual receptionist who is passionate about interacting with potential coaches and course participants. The position requires an ability to connect with people interested in life coach training as well as be proactive in offering ideas to improve the organization and potential student journey.

Responsibilities: Your primary job would be to connect (call, text, and record a 20 second loom video) with inbound leads within minutes of their reaching out to us. The secondary job would be to research social media accounts on positive psychology, personal growth, and life coaching and leave productive comments and gather interview opportunities.

The other aspect of the position--and one of the best parts of working on a small team--is working with others on specific projects. Those projects could range from reviewing email drip campaigns and offering suggestions for improvement and researching micro-influencers to contact to be interviewed on the podcast, to designing a/b tests for different ideas on landing pages on the website.

This position is full-time and remote. It also requires punctuality and full transparency while on the clock (we use random screen capture time tracking).

We are looking for two candidates. One working weekdays and another working Thursday through Sunday.

We're still a small team of 10, but we're growing and we're looking to add people who are passionate about personal and professional growth and positive psychology.

If you are interested in this position, please email your resume and a cover letter explaining why you are interested and how your past experience will contribute to your success in this position and which shift you would prefer (Monday through Thursday or Thursday through Sunday).

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday
  • Weekend availability

COVID-19 considerations:
As an organization we have been working remote since 2017.

Application Question(s):

  • We're a small but growing company with other positions opening suited to people's strengths. If you were to design a role in a coach training organization or school, what would your ideal role be?

Work Location: Remote

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