As a Leasing Associate, you will play a crucial role at GHP. You will be the “face” of the company and responsible for making an extraordinary long-lasting first impression. It is you who will be the first contact for our prospective residents, and it is you who will be the driving force in helping them find the best place to call home.
REPORTS TO: Community Manager/Leasing Manager
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HOW YOU WILL CONTRIBUTE:Customer Service:
- Create a sense of community and an outstanding living experience for new residents
- Assists with all prospect inquiries including application process, tour coordination, lease administration, approval process, and move-in process to ensure the new resident has the best move in experience attainable.
- Demonstrates service excellence through the demonstration of company values, our employee promise, policies and initiatives.
Sales and Marketing:
- Creates excitement through creative campaigns, continuous outreach, and social media
- Adheres to sales and occupancy goals, and service standards by consistently delivering a strong closing ratio
- Develops and maintains an on-going resident retention program through Reputation Management and Marketing Activities
YOU HAVE:
- Desire to deliver an exceptional resident and colleague experience in a fast-paced, high-energy environment
- 1-3 years' experience in sales or customer relations
- General computer skills required
- Must pass background and drug test screening
PHYSICAL REQUIREMENTS:
- Regular and physical attendance required.
- Frequently move/traverse, ascend/descend stairs in/around apartment homes and community
- Constantly positions self to bend, stoop, reach, lift
- Occasionally lift/move/carry up to 25lbs with/without assistance
- Frequently lift/move/carry 5lbs
- Ability to remain in a stationary position for extended periods of time
The duties and responsibilities described are not a comprehensive list and additional tasks will be assigned.
Salary Range: $19-$20 per hour, DOE.
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