Medical Support Assistant (Supervisory)
Location: Memphis, Tennessee
Description: Department of Veterans Affairs is looking of Medical Support Assistant (Supervisory) right now, this career will be presented in Tennessee. For detail informations about this career opportunity please read the description below. Vacancy Identification Number (VIN)
885028
Salary
: To be determined by Professional Standard Board of your peers and based ! on your education and experience.
OUR MISSION:
To fulfill President Lincoln's promise - "To care for him who shall have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are America's Veterans.
About the Memphis VA Medical Center:
The VAMC in Memphis, TN consists of one main campus located at 1030 Jefferson Avenue, which includes a 60-bed Spinal Cord Injury Unit, and ten community based outpatient clinics (CBOC).
It is a tertiary care facility classified as a Clinical Referral Level I Facility and one of the most complex medical centers in the VA system.
It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology, as well as extensive education and research programs.
Comprehensive primary, secondary, and tertiary health care is provided in areas of medicine, general cardiovascular and neurological surgery, psy! chiatry, physical medicine and rehabilitation, spinal cord inj! ury, neurology, oncology, dentistry, and geriatrics.
Specialized outpatient services are provided through general, specialty, and subspecialty outpatient clinics including a women's health center.
Services are available to more than 206,000 Veterans living in a 53-county tri-state area (Tennessee, Arkansas, and Mississippi).
Note:
The full performance level of this vacancy is GS-
7.
The Professional Standards Board (a peer-review group) will review the selected candidateÂ's education and experience and recommend the grade and step at which the candidate will be placed. The salary is based on the grade and step approved for the selected candidate.
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Relocation Expenses:
Relocation expenses are not authorized for this! position.
KEY REQUIREMENTS
Must pass pre-employment examination
Must be proficient in written and spoken English
Designated and-or Random Drug Testing required
Background and-or Security Investigation required
DUTIES:
The Incumbent
is the administrative supervisor /coordinator of one of the Outpatient sections within the Business Office. Incumbent is responsible for the daily supervision of the staff providing clerical and administrative assistance to the Providers assigned to the Practice Group. Works closely with the Practice Group Leader, Nurse Manager on coordination of care for their area. The Supervisor is responsible for completing all administrative duties associated with the delivery of patient care. Performs as the Primary Care Management Module (PCMM) administrative manager for the Practice Group. This requires associated maintenance of patient data and operative classification and qualita! tive and quantitative review to ensure compliance with this facilityÂ's! policies, VA regulations, JCAHO standards and other regulatory directives. Acts as a technical expert within scheduling transactions involving consult management and missed opportunities.
QUALIFICATIONS REQUIRED:
BASIC REQUIREMENTS:
a.
U.S. Citizenship
. Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
b.
Experience and Education
(1)
Experience.
Six months experience of clerical, office or other work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; or
(2)
Education.
One year above high school; or
(3)
Experience/Education Combination.
Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable.
c.
Cert! ification.
None required.
GRADE REQUIREMENTS
a. Creditable Experience
(1)
Knowledge of Current MSA Practices
.
To be creditable, the experience must have demonstrated knowledge, skills, abilities, (KSAs) associated with current MSA responsibilities. Experience satisfying this requirement may be paid/non-paid employment as a MSA.
(2)
Quality of Experience.
Qualifying experience must be at a level comparable to MSA experience at the next lower grade level. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.
(3)
Part-time Experience.
Part-time experience as a MSA is creditable according to its relationship to the! full-time workweek.
For example, a MSA employed 20 hours a we! ek, or on a 1/2-time basis, would receive 1 full-time workweek of credit for each 2 weeks of service.
b.
Grade Determinations.
In addition to the basic requirements for employment, the following criteria must be met when determining the grade of candidates:
GS-7 Supervisory MSA
(a)
Experience
. One year of experience equivalent to the next lower grade level.
(b)
Assignment
. Supervisory MSA plan and direct programs at Medical Centers and/or satellite outpatient clinics and have full supervisory responsibility. Assignment at this level include, but are not limited to: assigning and evaluating the work of subordinate staff;resolving complex problems to ensure patient services are met; evaluating new products, equipment, and systems in order to make recommendations for improved operations; identifying educational or training needs; making final decisions on selections; evaluating performa! nce and taking disciplinary action when necessary. The employee has full administrative and professional responsibility for planning and directing the MSA's activities. Responsible for extracting and analyzing data in order to provide reports in support of performance measures to senior management. For all assignments above the full performance level, the higher level duties must consist of significant scope, administrative independence, complexity (difficulty) and range of variety as described in the this standard at the specified grade level and be performed by the incumbent a least 25% of the time.
(c)
Demonstrated Knowledge, Skills and Abilities
. Candidates must demonstrate the KSAs below.
1. Ability to provide the full range of administrative and supervisory duties which includes assignment of work, performance evaluations, selection of staff and recommendation awards and/or advancements.
2. Ability to collaborate, communic! ate and demonstrate customer service and interpersonal skills with all ! heartache professionals to ensure quality/continuity of care and ensure compliance with established policies and regulations.
3. Ability to provide briefings, orientations, staff development and training.
4. Ability to delegate authority, evaluate and oversee people and programs, accomplish program goals and adapt to changing priorities.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
PLEASE NOTE:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Applicants can verify accreditation at the following website:
http://www.! ed.gov/admins/finaid/accred/index.html
All education claimed by applicants will be verified by the appointing agency accordingly. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.
Physical Requirements:
The work is primarily sedentary, although some slight physical effort may be required. There may be some walking, standing, bending;carrying of light items such as papers, books or small parts. Incumbent may be susceptible to eyestrain from working long hours on the computer.
Veterans' Preference:
When applying for Federal Jobs, eligible Veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of your DD214(s) and/or documentation related to your active duty service which shows dates of service, character of service (honorable, g! eneral, etc.), or dates of impending separation.
Additionally,! disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veterans Preference" with required proof as stated on the form. For more information, please review the information for disabled Veterans in the application
checklist
or visit
http://www.fedshirevets.gov/job/vetpref/index.aspx
.
HOW YOU WILL BE EVALUATED:
Your application, résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
BENEFITS:
Working for the Department of Veterans Affairs offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, thrift savings plan, and participation in the Federal Employees Retirement System. In addition to traditional "dollars an! d cents" benefits, we offer a range of benefits to help balance work and life. For more information please visit us at
http://www.va.gov/JOBS/Job_Benefits/benefits.asp
.
OTHER INFORMATION:
This job opportunity announcement may be used to fill additional vacancies.
This position is in the Excepted Service and does not confer competitive status.
- .
If you were eligible to this career, please give us your resume, with salary requirements and a resume to Department of Veterans Affairs.
Interested on this career, just click on the Apply button, you will be redirected to the official website
This career will be opened on: Wed, 01 May 2013 21:28:02 GMT
Apply Medical Support Assistant (Supervisory) Here