Operations Associate (Facilities/Workplace)


 

Who We Are
Lugano Diamonds’ vision is to create an experience as remarkable as our collection. We operate with a set of core values – The Lugano Way. As employees, we share an owner mindset to make things happen. We work with a client first mentality and help each other to learn and grow. We strive to find a YES in everything we do through innovation, teamwork, and collaboration.

Job Overview
You will be an integral part of the Operations team that supports remarkable client experiences at every opportunity. This role works closely with each department in key areas such as event logistics & execution, supply & packaging inventory, and shipping & receiving one-of-a-kind jewelry pieces. You possess the mental dexterity to pivot in priorities, projects, and scheduling. And yes - there may be some great opportunities for domestic travel with this position.

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About the Role

  • Assist with facilities management, addressing requests and issues promptly.
  • Coordinate with vendors, obtain quotes, schedule site visits.
  • Maintain inventory of needed supplies in headquarters and all salon locations.
  • Assist with developing processes, procedures, and company policy documents.
  • Works in close partnership with all departments to ensure each location is operating smoothly

What You Bring to the Team

  • You have exceptional organizational skills and attention to detail.
  • You can pivot and prioritize tasks to effectively meet business needs.
  • You are proficient in the basic use of tools and following instructions to build or repair items.
  • You can demonstrate critical thinking skills and have a solutions-oriented mindset.
  • You can effectively collaborate and communicate with team members at all levels of the business.
  • Having prior experience in luxury retail operations is a plus.
  • Technology is an important tool that you use to process information, analyze data, and stay organized.

Our Benefits
Lugano Diamonds is a fast-growing company with many opportunities for you to master your craft and grow your career. We are proud to offer employees a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join the team and carve your own path to the future.

Pay Transparency
Targeted base compensation range starts at $25/hr
The total compensation package is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Being You at Lugano
Lugano is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Our Work Environment
Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low and daily physical activities are considered moderate: office work, some lifting up to 50 pounds, bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours, if assigned, and must be willing to work an irregular schedule which may include weekends, holidays, evenings, and/or varying shifts. Reasonable accommodations may be made to allow disabled people to perform the essential functions of the job within the environment.

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